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Publications of the Emergency Capacity Building Project

 

GeneralStaff CapacityAccountabilityRisk ReductionIT Requirements
Staff Capacity, resources for improving sourcing, retention, and staff development         
type publication description size
Icon National Staff Development Program - An External Strategic Review

This report provides an independent strategic review of the ECB National Staff Development Program pilot project and its place within the IWG agencies’ approach to national staff development and capacity building. Managed by People In Aid, the review draws on interviews with key stakeholders within each participating IWG agency, as well as a range of external authorities, and makes clear recommendations to take this initiative forward.

128 kb
Icon Measuring Staff Capacity:  User Guide User guide to this web-based service which enables subscribing field offices to capture and analyze critical emergency staffing indicators in real-time, establish baselines and monitor trends over time, and benchmark their staffing performance against that of their peers. The service is managed for ECB by People In Aid at www.metrics.peopleinaid.org. 705 kb
Surge Capacity in the Humanitarian Relief and Development Sector Research conducted with People In Aid into the capacities of humanitarian and development agencies to rapidly respond in times of increased need. This paper aims to foster a deeper understanding of these ‘surge capacities’ by identifying the triggers or drivers for surge, and exploring how surge capacity is resourced, enacted and effectively enabled. October 2007 798 kb
Icon The Global Diversity Board Game for International Relief and Development Organizations

A highly interactive training tool using a multiple-choice quiz format to explore facts and perceptions about global diversity, adapted especially for the international relief and development sector, to act as a stepping stone towards building trust across differences. For more details on how to use the Game, see the Facilitator’s Guide included in the package.

1,444 kb
Building Trust in Diverse Teams: The Toolkit for Emergency Response

Humanitarian practitioners identify trust in emergency teams as one of the most important factors in launching timely and effective emergency responses. This Toolkit can be used throughout the cycle of an emergency response and features a Trust Index, to assess and measure trust within diverse teams, and 10 trust-building tools that can be selected based on the identified team needs to build trust. Published by Oxfam Publishing November 2007

 
Icon Simulation Administrators Guide

A simple, adaptable simulation package enabling field teams to test their systems and skills in a realistic emergency scenario, which can be tailored to a country context. This Administrator’s Guide explains how to implement the simulation effectively and maximize learning during the debrief. The two zipped folders provide all necessary materials. October 2007

1,507 kb
Icon ECB Simulation #1 - Single Agency Systems Materials for a single agency simulation: use in conjunction with Administrator's Guide above. 756 kb
Icon ECB Simulation # 2 - Multi-Agency Coordination Materials for a multi-agency simulation: use in conjunction with Administrator's Guide above. 1,321 kb
Behaviours which lead to effective performance in Humanitarian Response Findings of research undertaken by People In Aid, in February and March 2007 and supported by the ECB Project into the use and effectiveness of competency frameworks within the humanitarian sector. The report,  identifies 8 common competency areas consistently applied to humanitarian roles, highlights practical tools and suggests ways in which the use of competency frameworks can be grounded within organizations. 363 kb
Icon Building Trust in Teams Scoping Study

Research conducted for the Emergency Capacity Building project identified that the culture of trust between national and international staff is one of the most important staffing factors for emergency response. This study summarizes what is presently known about the culture of trust with particular reference to diverse teams operating in emergency situations; identifies factors that can influence levels of trust; and develops methods of measuring trust.
February 2007

275 kb
Icon

Building Trust in Teams Scoping Study: Executive Summary

Executive summary of this important research. February 2007 73 kb
Icon Building Trust in Teams: 2 page summary of Pilot Project

2 page summary of the ECB Building Trust in Diverse Teams Pilot Project.
March 2007

47 kb
Icon National Staff Development: Learning Needs Analysis National staff represent the most significant untapped resource in emergency response. The ECB National Staff Development Programme aims to develop the potential of national staff to become key staff in their own countries and beyond. A learning needs survey was undertaken to determine the perceived gaps in knowledge and skills of national staff and to give a sense of which of these should be prioritized.
November 2006
246 kb
Icon National Staff Development: 2 page summary of Pilot Project

2 page summary of the ECB National Staff Development Pilot Project.
March 2007

67 kb
Icon Staff Capacity Metrics: 2 page summary of Pilot Project

2 page summary of the ECB Staff Capacity Metrics Pilot Project.
March 2007

 
Icon Using Simulations to Build Capacity: 2 page summary of Pilot Project

2 page summary of the ECB Simulations Pilot Project
March 2007

 
Case Studies of Best Practice in building and maintaining staff capacity for emergencies During exchange visits between IWG agencies in 2005, a series of promising practices were identified. Brief but informative case studies of these practices have been developed by People in Aid in partnership with ECB, and are published on the People in Aid website.
April 2007
 
Icon Understanding and Addressing Staff Turnover in Humanitarian Agencies Staff turnover is often cited as a major cause of program shortcomings – every agency has suffered from “the revolving door syndrome” yet we also need flexibility to adjust staffing levels as program needs change. How can agencies improve retention and better manage the consequences when good people leave? Published by Humanitarian Practice Network www.odihpn.org June 2006  1,730 kb
Icon Humanitarian Competencies Competency based HR management systems are widely recognized as a “good practice” for long-term posts in HQs and/or development programs. Includes identification of common competences for humanitarian professionals and suggested tools for recruitment of short-term Emergency Program Managers. April 2006 298 kb
Icon Employee Perspective - Executive Summary Summary of findings from Research among IWG Agencies. February 2006  85 kb
Icon Employee Perspective  - Final Report The IWG Employee Study conducted by People in Aid to identify factors affecting loyalty and retention. February 2006 1,192 kb
Icon Review of Current Practices in Developing and Maintaining Staff Capacity Analysis of promising practices and common challenges identified during a series of inter-agency exchange visits.  Provides insights into approaches that may be replicated by other organizations. February 2006 406 kb
Icon Building and Sustaining Staff Capacity for Better Emergency Response Article about ECB Staff Capacity Initiative, published in
"Monday Developments" (magazine for InterAction member agencies). January 2006
62 kb
Icon Most Important Staffing Factors for Emergency Response Summary of findings from Research among IWG Agencies. October 2005 29 kb
Icon Measuring the Performance of Emergency Staffing Study by IWG agencies into the most important staffing factors in emergency response - recommends a set of key indicators that can be benchmarked across the sector. October 2005 406 kb

      

 
Photo © Paul Currion
 

Important links:

 

ALNAP

 

HAP-I

 

Humanitarian Practice Network

 

InterAction

 

Lingos

 

Microsoft

 

NetHope

 

People in Aid

 

Relief Web

 

The Bill and Melinda Gates Foundation

 

The Sphere Project

 

EPN - emergency personnel network